Mercury Home Device Setup Guide
This quick guide will walk you through setting up your device in just a few simple steps.
Order NowFull Tutorial VideoSTEP 1
Mercury App Registration
1. Download "Mercury Alert" app
2. Sign up for an account
3. Verify your email
STEP 2
Mount onto Wall
1. Find a clean spot on the wall
2. Peel off the tape on the back
3. Firmly press the device onto the wall**
**Ensure there is a power cord nearby to plug the device in. Also if possible, place your device near a corner of the wall so that you can run the wires down the edges of the wall for cleaner aesthetics.
STEP 3
Final Setup Steps
1. Connect to "Mercury-Alert-Wifi" in Settings and select your wifi in the mercury app
2. Disconnect from "Mercury-Alert-Wifi"*
3. Loosen back screw and angle the device
4. Skip manual calibration step**
*After you disconnect from "Mercury-Alert-Wifi-xx", ensure that you have access to cellular data or wifi with internet access.
**Manual calibration step helps speed up the device calibration. The device calibration will normally take several days. The app will notify you once device is ready to be used.
24/7 Passive AI Monitoring
Receive emergency alerts
Receive highly accurate emergency alerts as phone calls, text messages, and push notifications. These include when your loved one falls or doesn't return to bed at night.
Check real-time status
Have peace-of-mind by checking in on your loved one's real-time detected state at any time.
Choose your alerts
We offer a variety of alerts based on what our AI detects.
Receive a daily update for a quick ping each morning about how the previous night went.
Get emergency phone calls when there's a fall or your loved one hasn't returned to bed for unusually long.
Receive granular alerts, like every time your loved sits up, leaves the bed, leaves the room, and returns to bed. This is great for preventing unassisted bed exits.
We autodetect the period to receive alerts based on your loved one’s sleeping patterns.
Set emergency contacts
Set additional emergency contacts to receive alerts, such as caregivers, family members, and neighbors. They can customize their own set of alerts.
View health analytics
Stay up-to-date on evolving health trends with our AI powered safety score, monitored sleep habits, and personalized data analytics.